This is extremely grievous and disillusioning knowledge with OLA taxicabs. Few days back, I called to OLA official at 5:45 and need a taxicab at 6:30 PM dated yet he said we have taxicab accessible at 6:52 PM so I said alright and booked it.
When I got the driver number, I called him to realize what time he will come yet driver talked extremely inconsiderate and straightforwardly said "he won’t come, book other taxi as he was at no nowhere near my place is exceptionally far for him and separated the call. Subsequent to attempting OLA office number persistently for 30 mins, I got an opportunity to converse with OLA official and he said "he can’t do anything, we cannot send the taxi".
I needed to meet a man lying on the deathbed and couldn’t meet as a result of this non adherence to the dedication and the individual passed away. By one means or another I oversaw and came to the destination. I effectively occupied for return Cab additionally however when I attempted the driver number, it was either not reachable or didn’t get by anybody.
I being a young lady was attending to the street in solitude at till 10:45 in the night, and truly felt extremely terrified right then and there.
A certified input for OLA group to thrive is to merciful take after your duties and feelings of your clients.