Ola is too costly especially when you have to travel through heavy traffic area, they charge for the time waiting at traffic signals. Cab operators dont even follow rules set up by the company. Cab operators are rude and dont even care about customer convince. The trip distance as per app an their car are always it has happened to few time, they insist to pay according to the reading which is higher.Cab operator instead of guiding expect us to assists them to reach destination. Wallet cash back balance is waived without any reason.