On 16-01-2015, after paying Rs 50 surcharge for peak hours, I had to pay an additional 76 Rupees for 38 minutes waiting time. Actually there was no waiting time; on the contrary I was waiting for the cab driver to turn up. When I inquired I was told that these are the no:of minutes that the cab stopped at traffic red lights. Bloody hell!
Awful service and outright cheating! ARE CUSTOMERS TO PAY FOR TRAFFIC BLOCKS? Good luck Ola, go on and cheat more and more unsuspecting customers!