I was taking ola auto ride’to and fro’ between the areas 1st cross, murgesh palya, nanjareddy colony and indiranagar, 100ft road.
I was taking these rides regularly between 18th nov 2017 utill about 2 dec 2017.
On applying the discount rates for ola auto with code "bgl29", it always costs me rs 29 per ride.
And the drivers were following the same routes during to and fro directions.
During such regular travels, on 6 instances, ola has charged me excess amount. Since I do not have option of booking another ride without paying, I had to pay whatever they had over priced!
Details of over priced rides are as follows:
1) ride crn: 1263809791
Ride date: 23 nov 2017
Bill amount: 38 rs
2) ride crn: 1278306092
Ride date: 28 nov
Bill amount: 38 rs
3) ride crn: 1287939374
Ride date: 1 dec 2017
Bill amount: 68 rs
4) ride crn: 1266022877
Ride date: 24 nov 2017
Bill amount: 47 rs
5) ride crn: 1248868767
Ride date: 18 nov 2017
Bill amount: 35 rs
6) ride crn: 1288160561
Ride date: 1 dec 2017
Bill amount: 35 rs
Please find all listed rides’ invoice screen shots attached.
And later, I lodged complaints to ola support.
Ola complaint numbers:
74663501
74171867
74653907
75214307
For all of the above listed tickets, ola took no necessary actions.
On 3 tickets, ola promised that they will revert the amount to my credit card. But no such transactions happened till date.
I also repeatedly inquired with my credit card department. And they also confirmed that there is no reversal/revised/cancellation transactions initiated from ola company.
And when I asked the ola support again, they just closed all my complaints/tickets abruptly and provided no resolution/justice.
Hence here by, I log an cheating case to ola company for overpricing without no reason and did not even bothering to take responsibilities for the concerns being raised by customers.