Its really pathetic service.
Yesterday I hired a ola cab.The details are below.
Service type Kolkata, Cab, Sedan
Booking Date 01 Jan, 2016, 10:35 pm
Pickup Date 01 Jan, 2016, 10:39 pm
TOTAL FARE Rs.714/- TOTAL DISTANCE: 13.86 km
TOTAL RIDE TIME: 27.26 min
First 4 km: Rs.99.0
Rate for 9.86 km: Rs.98.6
Free ride time(0 min) Rs.0.0
Ride time charge for 27.26
min: Rs.27.26
=Peak Pricing charge(3.0x) Rs.449.74=
Total tax Rs.39.13
TAX BREAKUP
Service Tax Rs.37.78
Swachh Bharat cess Rs.1.35
(Taxes added to your total fare)
It added a extra 3x charge for peak hour over my normal charge. When I called the ola customer care they said when there is shortage of cabs they can add extra charge.That may be 2x or 4x.Please tell me why should I pay extra charge for their shortage of cab. They add extra 449.74.I asked everyone, that much high cost for peck up charge is tolerable? I have attached my ola bill for prove of my words.
I use OLA cabs for long time.But what happened with me at yesterday.Sorry to say this is my last time.For now I also a good member of the #avoidola