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4.4

Summary

OM Packers and Movers
Vivek Bhadoria@vivekbhadoria89
Dec 21, 2023 08:56 PM, 805 Views

ompackersindia Cares

ompackersindia is working closely with MouthShut.com to enhance customer satisfaction.

Late response and bad handling

I had a bad experience with them. When I got a new job in a different city, I asked them to pack and keep my things in their godown. After a month, when I was able to arrange a place to stay, I provided them with an address and asked them to send my luggage as fast as possible. They started to make excuses every day. I received my luggage after 20 days of my initial request. When I opened my package, I could see the aftermath of rats; multiple things were destroyed. Even a few pieces of furniture were in a broken state, as if they had kept them at the wrong angle or kept lots of stuff above them.

Issue Resolved
(0)
Dear Customer,we sincerely apologize for the inconvenience caused in storage and delivery of your belongings. We regret the damage and delay you experienced. Kindly share your booking details at info@ompackersindia.comso our grievance team can investigate the matter and assist you with a suitable resolution. Your feedback is valuable and will help us improve our services.Warm regards,Customer Support TeamOm Packers and Movers
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