I visited Om Restaurant April last year during my Kolkata trip.
The location was good but the ambiance of the restaurant was not that good.
The seating space was less, lighting was bad and the tables were not properly cleaned.
The menu card was like a thick book with seven types north indian cuisines.
I finally ordered some food from the menu after lot of deliberations.
They took almost 20 minutes to prepare and serve my food and their food presentation was good.
But the taste was below par and definitely not worth the money they were asking.
The manager was very rude and often shouted to their staff for no reason.
The staff members were average in terms of manners and punctuality.