One assist is such a fraud company they do fake promises. I filed claim for the broken screen, they just said that it will take 20-25 days but its been 2 months since I filed claim and they use to give me tentative dates only, when I ask them about delay, they used to say that spare parts from the brand not available, what the hell? they are just harassing their customers. Please dont buy phone protects(insaurance) from them.