I had been using One+3 for the past three weeks and was having a pretty decent experience with performance until I went to a nearby hill station and after a couple of hours found that there was some mist like water droplets on the front camera. When I tried to unlock the phone it was not responsive and just vibrating. Immediately I switched off the handset and tried restarting it once we returned back from the trip and the phone refused to start.
I get it, that One+3 is not water resistant but if the phone gets totaled even with a little bit of moisture in air then it’s unacceptable. Even my friends who carried phones like Mi4i, Moto G2, Moto X play, Micromax Canvas 5 had no problem whatsoever with their handsets.
Can you imagine the frustration and sadness of the person who bought a 28 thousand rupees new phone just a day’s back and it stopped working? Still keeping faith on One Plus I have submitted my One+3 at the Servify service center hoping that this has to be a manufacturing defect with this particular piece and One+ will sort it out.
If not then forget carrying your One plus handset to any place with moisture or dampness in air or anywhere outside in rain.
I will comeback with the rest of the story once I hear back from the service center and share you my experience with one plus customer support and Servify accidental warranty.