Recently(3 months back) bought the latest and hyped Onida Black Beauty( PC 21) microwave . Unfortunatley could use only for 2 months and the Turn Table motor blew off, followed by a cloud of smoke from behind it! I have been following up with the customer serivce ever since and this is the 34th day since the microwave has stopped working.( I have called up atleast 15 times and have talked to every one from the exectives to the managers .
As a last resort Iam planning to approach the comsumer court. Needless to say the After sales support is pathetic and third rate( maybe even lower). I guess they source the electronic parts from some cheap vendor in Taiwan or China or maybe some unknown third party elsewhere. About the product by itself, it just looks good. The menu options that it brags about is aboslutely redundant And I can assure you that you would NEVER use these options twice.
EVER! Strongly recommend AGAINST anyone ever thinking of buying ANY onida product. Please be forewarned about the pathetic and disregardful customer service and the product itself.