We have purchased Annual Maintenance services from Onida(Adonis) for two years for Rs 2900.Valid from 26th April 2014 to 25 April 2016.
But when they came for the first time to service our Air conditioner, They crashed our motor of AC while doing wet service, from that time, May 2014, I am following up with Onida and Adonis people for the same, in between Onida call centre was out of order and now from last three month i.e April to June 2015, I am following up the Adonis People .
Now Onida call centre are saying that your money is with Adonis and Adonis people are not doing anything, I am just wasting my telephone bills to call them again and again.They are not ready to return our money and not even they are repairing our motor of AC.
We just wasted our Rupees 2900 in this co. We want our money back plus extra Rs 500 for calling them, as from 26th April 2014, they have not given any service. Please do the needful and in Urgent.