FabFurnish has got a lovely website. Easy to browse, select and buy. My experience stopped being so smooth after that. It is over a week since they delivered the shoe rack. They said someone would come and assemble. No one has. I live in Bangalore so lack of skilled people to do this should not be an issue.
The folks who man the service desk phones are very polite and keep apologizing for the delay. But they cannot make the assembly happen. It looks like the assembly part of their delivery chain is broken.
And one part of the shoe rack was broken. Despite the heavy duty packaging, there was one thin(2mm) plywood sitting loose right on top that was broken.
Now they will let me know in 48 hours when they will replace it.
And after that hopefully someone will come to assemble it. On second thoughts, I will assemble it myself this afternoon and get on with it.