Hi,
Share one thing about this bank, is u have to wait veery long to do anything for this bank,
wait wait wait . there are so many persons roaming around here and there .
dont know why .
as far as online thing is concern . few things they shd work on .
reset username and pwd easily. do things OTP based .
makek userfriendly website and app . ask a survey where users can make a point week point of ur websites thats it .