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I never bother to share my experience good or bad but this company compelled me to come here and write review. Stay away from this shitty company. Period. We have taken extended warranty for our water purifier of LG from Vijay sales which in turn have contract with onsitego. We had a hard time for entire 3 years. We had to chase them even for the smallest requests. We were told that filters will be changed quarterly and every damn time they took more than a month just to do that. Once our candle cover was broken which has to be replaced and was very well covered under their warranty plan but they straightaway denied it. We had to literally fight for this and they took 2 months to complete our said service. For entire two months my purifier was leaking. Just saty away from this fraud company. They are just call centre who call you and tell you that you will get the service which you actually never get. You will be mad following up with them on mails and calls. Spare yourself this agony just stay away from them. Any local vendor will be much better than them