Hi,
I am a regular traveler from Hyd to Bangalore. This was the first time I took Orange bus paying a premium price.I was literally pissed off by the service provided for such a premium price. Below are the issues I faced.
- I waited at punjagutta(hyd) pick up point for half an hour.There was no intimation of the delay until I called the drive.
2.Bus was supposed to reach Bangalore around 7 am but reached only after 9am. I specifically chose this bus because I wanted Domlur(Bangalore) as my dropping point. I was literally pissed off when after 2 hours of delay, driver told me that he wont drop me to Domlur. I was dropped at some random point from where I took auto rickshaw.
3.When I asked him about the customer care number, he simply refused to provide and when I found it myself and tried calling, no one picked up the call.
It was really really really disappointing service from a premium bus operator like Orange.I will never ever again choose Orange travels and will advise everyone not to choose it.
Thanks,
Abhishek.