Apart from charging move the triple of what companies like TIKONA charge for the exact connection, ORTEL expects the customers to pay for bills even if their services are offline for more than 20 days, if not a month. Yea, that has happened before. The offline status for a day or two is fairly common for ORTEL but the lack of response to a more than 20 days no service is a typical characteristic of ORTEL.
ORTEL couldn’t face the competition with TIKONA back in 2012 when it first launched its services in Bhubaneswar, So instead of offering its customers a better deal, ORTEL chose politics to wrestle TIKONA off the market. If you are an ORTEL customer or thinking about getting ORTEL internet connection, please keep in mind that you will not get your money’s worth.