The below mention email explains it all:
hi
that’s unacceptable.and I will escalate it in every media and platform I know.
this has happened, not of my mistake.
thanking you
shilin balachandran From: Amit Rana
Sent: Thursday, January 31, 2013 10:19 AM
To:’SHILIN’
Subject: RE: wrong vc recharge
Dear Sir/Madam,
Below mentioned issue cannot be proceed due to SLA of 96 hours has been crossed.
Regards,
Amit Rana
Customer Resolution Team From: SHILIN [mailto:shilin@hotmail.com]
Sent: Thursday, January 31, 2013 10:36 AM
To: Amit Rana
Subject: Re: wrong vc recharge
hi
The transaction slip is attached herein as an file attachment
thanking you
shilin balachandran From: Amit Rana
Sent: Wednesday, January 30, 2013 12:29 PM
To:’shilin balachandran’
Cc: mailto:customercare@myoxigen.com
Subject: RE: wrong vc recharge
Dear Sir/Madam,
Please provide transaction details.
Regards,
Amit Rana
Customer Resolution Team From: shilin balachandran [mailto:shilin@hotmail.com]
Sent: Wednesday, January 30, 2013 1:52 PM
To: Customercare@myoxigen.com
Subject: RE: wrong vc recharge
sir
this is to inform u that wrong recharge was done by your agent on wrong vc no
pls rectifi
shilin balachandran