Completely unprofessional. I have selected the delivery slot as 16-18th October which means the hamper should have been delivered to the intended person on the last date of the buffer time at least. The person is still waiting for his package and his calls on his birthday and yet they did not delivered anything. Untrustworthy of delivering birthday gifts to the person on the intended date instead of days later. I paid for a service that they are not capable enough to provide with as opposed to the sugar cubes mentioned on their website. Absolutely ridiculous service.