I booked a Room from OYO in Gwalior. Booking Id - KXDM2189 61893 Kundan Guest House from 12/01/20 - 17/01/20. I had doen complete payment online.
When I reached on evening of 12/01/20 I was informed by the manager that he cannot provide me the room as OYO is not paying him. I had a talk with OYO team after 15 minutes of torcher I was allowed to stay in Hotel.
The most shocking thing was that Water Cooler is Located in a Indian style Toilet where they have closed the Toilet with a stone slab.
Hotel is near railway station just 10 - 15 minutes of walking distance. Staff was nice.
Shame on OYo for causing me so much discomfort and degrading quality. This is for the first time in my entire life I had faced such a thing.