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Oyo Rooms

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Oyo Rooms
Jul 28, 2017 11:35 PM, 2609 Views
Unsatisfactory room

I went to Kolkata along with my family this year in the month of January.This was the time when for the first time I booked an Oyo room with lots of expectation and curiosity.But all my excitement vanished once I appeared in the hotel physically.The name of the hotel was Casa Broadway which is located in the Salt lake region of Kolkata.I booked a total of 4 rooms in the hotel.Some of the prime reasons for my dissatisfactions are-


1.The size of the rooms were much smaller than what it looks to be in the web images.


2.Lack of proper communication facility.you have to walk on foot for at least 500metre for availing any public transport.


3.Bathrooms are not properly cleaned


4.Drinking water facility is not available


5.In some rooms AC is not working properly. I have attached the invoice below as a proof of my stay at the hotel

(0)
We're extremely apologetic to know that your stay experience with us has not been a pleasant one and would definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Request you to please send us an Email with your elaborated concern on oyo4u@oyorooms.com from your registered e-mail ID so that it can be worked upon. Waiting to hear from you.
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