I recently got my household stuff shifted from Bangalore to Chennai. I was quite happy with the packing and unpacking work done by your staff. But your ground staff at Bangalore demanded Rs 3500 as tips in total. Here is the split-up: Rs 1000 as Tips from me at source location; Rs 1000 by the driver Rs 1500 by your ground staff in destination location; They were not willing to move out of my premises without me paying the tips. Though I had availed the full service from you, I still had to shell out Rs 3500 as tips, which is like a soft bribe collected from me by your staff.