Giving below transcript of the complaint that I tries to post at their
website, but their website https://pafex.com also sucks. Whenever you try
to send mail to them using the contact form, it will show ’’cannot find
server’’:
Hello, I am Prashanth Nair from Palakkad. I am an
account holder of ICICI Bank and they are sending all the mail( cheque
books, Debit cards) using your courier service. 3-4 months ago, your
agent located here at Palakkad( Kerala) returned a cover containing a
cheque book, siting the reason that address is not complete, but my
address is very clearly written on that cover. I called up your agent
here in Palakkad( 0491 2570748) and got his doubts cleared. But again
on Oct 4th, your agent here returned a cover containing my ICIC debit
card addressed to me. I came to know this yesterday and when I called
today(to 0491 2570748) I got very unprofessional and arrogant reply.
Finally the man who attended the telephone also added that, he will
return all mails addressed to me in the future and will not deliver
here at my address. What is happening here? Are you running a courier
company or anything else.? this is very strange. First of all give
proper behavior training to all your franchises .
thanks
Prashanth Nair