I had used Paintmywalls service in my apartment in Bangalore based on the good rating I saw about them in google. To my surprise they were much worse than any local painter I could find around
Very unprofessional in estimating time
They gave only a colour chart in the name of colour consultation. They do not discuss anything about pros and cons of different types or any value
Adding information
They don’t cover the floor or furniture with sheets and make it extremely dirty. I have attached a photo of my floor condition when Paintmywalls were doing painting. Even on request, the painters did not bother to clean it up. Calls to their support centre also did not help
Though there is a supervisor, there is no proper supervision seen in guiding the painters for a good finish. For eg., if there is gap between door frame and wall, neither the painters nor the supervisor fill it with putty. Unless we pin-point items, they do not rectify on their own
They do not come with hammers or cutters to remove nails or protrusion or wires on wall. They just come with a paint and brush. Even if we request, they say it is not their job. I had to hire a carpenter separately to do those tasks alone
I’m surprised how they got high ratings in google which I would say is very misleading based on my experience. Their service was so pathetic that I had to stop their service halfway. Whatever work done till then, I had to pay money for which they removed their 15% discount they offered in the initial quote. They were very unapologetic when I described the messiness they created in my apartment. On the top of all this, I had to hire a local painter to undo the mess paintmywalls did. The quality of base putty paintmywalls did was so bad that my local painter had to redo them. Paintmywalls painters do not have any good painting skills. Hence, overall my painting cost became double than the original since I did the mistake of hiring paintmywalls
Based on my experience, my suggestion is that any local painter will do a far better job than paintmywalls painters.