Its purely a Chinese Product and in India product are marketed and service by Jainam which is a service partner of karbonn mobiles. Better to buy Karbonn or any other Chinese product. which has better quality and service compare to Panasonic.My phone is still in warranty but no Panasonic service available to repair it.
Panasonic India keep launching the new Mobile product in India, I bought one (T21) and I would like to made you aware of some fact of Panasonic Mobiles which help to make your buying decision.
1) What is Panasonic Mobile?
Dont go on brand name "Panasonic". all Panasonic Mobiles are 3rd class Chinese product, like Celekon, Karbon etcPanasonic India buy it from Chinese companies label it and then do the marketing buy Jainam. You will not find Panasonic Mobiles in any other country apart from India.
2) What is the Build quality of Panasonic Product?
I bought T21 just for attractive look, while using I found that Micromax products are much better then Panasonic Chinese product. Some of problem of this product are listed as below.
1) Heating issue while playing game or heavy application
2) Camera heat the phone and crash it
3) Build by poor plastic
4) You will not get screen guard, cover in market
3) Panasonic Mobile Service Quality.
If you bought one Panasonic Scrap then instead of repairing at service center. get it repaired by yourself or throw the product.
I bought my phone Panasonic garbage T21 in November end 2013, within 1 month I start facing various strange problem. four time I had given the phone for repair between Feb to May 2014. Every time it come from service center with new Issue. In May end/June I collected from Service center and found a new issue (display was fitted loose by service center and came out from phone).I had done many followup with Panasonic and also escalated to Manish Sharma (MD of Panasonic manish.sharma@in.panasonic.com ) but nothing helped.I dont want to waste any more money (by visiting Panasonic service center) and energy in follow -up.