Pls don’t buy any Panasonic products. They dont care any of their customers. I bought a 42" Plasma TV( TH-42PV7HS(Serial number of the model is Y57550013) for Rs 64, 000) by 12.05.2009 and then with in a year it had an issue and when their service center person came, he said the board has cost burnt due to high voltage. they claim to have an fuse insde which would burn in that case. not sure what happen then. I also have a Vgaurd Stabilizer as well. IT is working fine but my TV’s Board got burnt. I Paid RS 6000 to fix this even though my TV was in warranty then. by 26.02.2011, the TV has developed vertical and horizontal lines. and then they took more than 2 months to get it resolved. This time they said the entired board needs to be changed and chared me around 12, 000 after heavy negotiation.
By this time I lost all the hope that, I have my own doubt then if I have got the best TV. Now 12-Oct 2013 again I am having the problem. This time as well the same issue and now theya re telling me that there is no spare for this TV available as they claim that my TV is "very Old". They now asking me to exchange my TV with them. THe offer they gave for my Old TV is Rs 500. I am not missing any Zero it is only Rs "five hundred".
As per Govt of India, ANy company needs to sell the parts for atleast 10yrs. Can panasonic get me the parts in 4 yrs? I hope they are pushing me to buy a new Panasonic TV.
My Job Numbers:Job Number is 032791.
This is the service center I have given my TV.
Robotechs Electronics Services an Authorized Service center of Panasonic in the below mentioned address.
old no 238, New no. 310, Velacheri Main road, Selaiyur, Chennai -73.
The bill number on the ackhnologment of my system is 696
.Warranty Card No: : 23432432
Pls dont ever buy any Panasonic product. IT is important that you need after service delivery from any product. If it is poor then you are gone for the entire period you have that product.
I got a bad TV set in the first place. Now paying for choosing the worst brand. Pls dont go through my pain again. Pls learn from my experience.
For any clarification you can reach me at 978.