Hey, guys I would like to share my experience with this cooker.When I saw this cooker on TV I just ordered for it.I am using this cooker for last 5 years and I am happy with this because it is quite durable and handy as well.I have this cooker in white colour and it is superb in design and style.i have not any complaint about this cooker so I did not visit for its service in any service center. Usually I use this cooker for rice cooking because when rice are cooked then it turns off automatically so they do not burn or over cooked.It is really user friendly and easy to use.