I have recently booked 4 seats by their Tour No.14 to visit Vaishnodevi - Wagha Border. They have responded well for all my inquiries promptly and helpfully. Almost eight times I have contacted them through email and every time they have responded within two or three hours. The arrangements they have made for the tour was excellent and well executed.
Only area where I have found little deficiency - if it so - was giving some guidance and travel tips. Like arrangements of helicopter services at Vaishnodevi, clothing for that particular season etc. But, of course, we could have got these information from other websites too.
Sankar Nottamkandath.