Just want to quote a recent shopping incident at Pantaloons at Phoenix Mills, Mumbai. Pantaloons is running a sale these days, so me and my husband decided to get a few clothes on Staurday Aug 9, 2008.
There was this counter/table where clothes including jeans, trousers, capri were stacked, and in the center was a board saying Flat 50% discount in big bold alphabets.
I picked up a capri costing Rs.1399/- originally from that counter along with a 3 other shirts. When I was billed, I was charged Rs.1119/- for that capri.
Shocked at why I was given 20% discount where it was written 50%, I showed the guy at the billing counter that the board refelect the discount%. He went for a toss at why the board said otherwise and called for support staff there. The staff lady said to look closely at the board and the top right left corner in very small words hardly visible was written upto.
When I confronted the staff at Pantaloons about the two contradictory statments Flat 50% off and upto 50% off and putting upto in hardly visble words the lady quickly removed the board from the counter/table.
I ended up paying Rs.1119/- for that capri but I am feeling pissed off at the way the store was making a fool of people, cheating them and get away with it. I wanted to report to Customer care but I had no proof.