"I did not ask for the return/exchange/refund for the product.
I asked why the price in the website is higher than that on the carton of the product? But you(Customer Service team) misinterpreted and asked me to initiate the process for the return of the product"
"it’s nice and original product from paragon. I was expecting red one as when I purchased they showed only red pic but when I received it’s the wire one and now they have uploaded the white slippers pic."