I ordered food from this restaurant through Swiggy. I had guests at home and had ordered 12 parathas along with other food. They charged me for 12 parathas, but, delivered only 2 parathas, with the delivery slip clearly showing 2 parathas. I tried to reach them over the phone, but, no one picked up the call. With no other option, I contacted Swiggy and they promptly refunded the cost of 10 parathas.
We were waiting for 1 hour and imagine the embarassment caused fro me in front of my guests. I didn’t have time to order from any other restaurant because, it was already too late. Restaurant didn’t show any inclination to compemnsate for the incovenience and the embarassment caused.