We have booked taste of Europe package from Paras Holidays Delhi from 24/5/2012 to 2/6/2012
Date wise deficiencies were as follows:
24/05/2012 : ARRIVAL AT LONDON HITHROW AIRPORT:
All the 47 passengers waited outside the airport for more then one hour due to mismanagement
By your tour manager.
25/05/2012: LONDON CITY TOUR:
No tour guide was provided
No proper tour plan
visit to Laxmi narayan mandir was left.
extra charge of 20 pound per person for London eye was charged.
We were given the time of 7.30 to 7.45 to leave London eye but bus
Left the place at 7.40 pm. 8 members were left at London eye.
26/5/2012: Paris:
No tour guide was provided
Waited for 3 hours outside lido show
No proper tour plan
27/05/2012: Disney Land
Misguided about lunch
Not told about Disney Prade
Honey I shrink ride was mentioned in the list of best ride but the ride has been removed long back
28/05/2012 : Local City Tour
- Extra charge of 30 euro each for
Paris in night was taken.
- The same could have been done on 26/5
Free of charge.
- No local tour guide provided
29/05/2012: Paris to Switzerland by road
Lunch was given at 3.30 which was basi and thanda.
Route taken by driver was wrong.
30/05/2012: mount titles
- Ice Flyer 12 euro per head ticket was not provided
Although it was in itanery.
From the above, you can very well judge the performance of tour operator. Moreover till date no receipt of money deposited has been given to me.
Anil Kumar Bansal XEN DHBVN Hisar Mob no 9812452551