Not only that Europa Auto is incompetent, but they are also fraud and to certain extent criminals. At one instance there was a significant difference between what I paid and the total of invoices given to me by Europa Auto- Pune. So, one of the managers actually forged my signature on an invoice (a criminal offense!!) to prove that the dealership did not charge me more. I was given a refund only when I went up to the senior management at Skoda India.
So a word of caution; stay away from Europa Auto Pune. The folks I dealt with at this dealership were Dhamesh Pathare and Nikhil Kulkarni. These two jokers are not only pathetic professionals but also frauds and criminals.
Beware!! Make sure such frauds are duly punished by law as well as by the consumers.
Bottom line, GO FIND ANOTHER DEALERSHIP.