Patanjali is known for all its natural products. patanjali lip is gud as its price is very low also quantity is good. comes with tube packaging. the only thing which is not good about this product is that it comes off very easily or after some time of its application. yes it makes my lips soft but only for few minutes.yes its taste is gud as it is a strawberry flavour. and as I am using it in summer its tottaly messed up. as the balm is being melted in summers so whenever I use to get apply that the products comes up in liquid form. which is a messy thing.