I took their bus for to and fro travel (Bangalore-Goa). My travel experience was horrible and throughout the journey I kept cursing myself for choosing Paulo. They change the boarding point without informing the passenger and are never on time.
To talk about the dinner points, they are too late in the night around (1:00 am). Pick up bus, Oh my God, they expect around 100 people to squeeze in a single bus till the actual boarding point.
High fares(poor transportation quality not worth the price) and blankets are charged. Staff are unfriendly and rude. I never had such worse travel experience ever.