Issue # 1 I use this app regularly for booking mys bus tickets but recently noticed they hike up the ticket price just to give back the discount to you which will be collected from you by hiking the rates. Recently booked a ticket from Bangalore to Bangalore for which I got and refund of 25 rupees as and discount but when I checked with red bus they were giving the tickets for less cost. So guys be careful and compare the ticket price before you book.
Issue #2:- They have very poor customer care service which I experience when I had called them to check the bus which was booked from Udaipur to Ahmedabad and same was not re;ported to pick-up point on time. Bus was suppose to report at 07:30AM but till 08:00AM it did not and the operator number which was given was off. The great customer care executive received the