SAME. He has a paytm on a different number. IF the person does not have a paytm downloaded on his phone, how can a transaction go through. Moreover it gave a message of successful transaction.
I contacted paytm atleat 26 times to resolve this matter and every time they gave me a different answer. The problem is still unresolved and I continue to follow up. Most probably planning to take legal action.
The worst part even when you write to the corporate office, nobody reverts back.
Now you can imagine that paytm might look easy to you but the moment there is a problem, you will regret why did you download this trash.