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Paytm

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2.6

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Paytm
sachin @doubling
Oct 09, 2015 04:59 PM, 11886 Views
Stupid customer support

I had created my account more than a year, had forgotten about it.Now when I try to login it asks for OTP, which is sent to old mobile no, which I dont have.When I ask to solve this query to customer support and attach my new number to the account, this is what I get in reply.


SPShashi, Oct 9, 10:21:


"


Thank you for contacting Paytm.com.This is with regards to the concern which you have registered with Paytm.


As per your query I would like to inform you that these are two steps verification which is mandatory so please create new account with new number, which should not be already registered with us.We hope this helps. Should you need any further assistance, let us know.


"


why the hell do I make new account, either way, the same email  is not being accepted twice.Paytm does not care about its customers. With straight up face they will say, "make a new acc"


what about my wallet balance, ? -No reply from them.

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