Ever try to reached customer care never ever got to touch with them. by mistakenly sent money to wrong number, guy who got the money switched off after got money, automated foolish system asking transaction id of paytm and it is on the passbook, once I fit the same number saying wrong number.
even call them ten time the will never allow you reached customer care executives, they have fixed and tied up with telephone company increase your telephone bill. no support at all, very very poor services and not good back end support, think twice before you take paytm wallet or any other wallets.