I used to do on line purchase from 2010 on various online sites like Amazon, ebay, Flipkart, Snapdeal, rediff etc. I never experienced this kind of a fraud deal till 20.5.2016
I have brought a car DVD player, Pioneer make model AVH-X2790BT from paytm for Rs.20087 on 20.5.2016 and received the item on 26.5.2016. The item was a 1.5 year old non working used and tampered one.
I have given a return request on 27.5.2016 for return and refund for the same. Item photos attached.
*After the continues daily follow up** they approved the return request but item was not picked up even after 10days. They says that it will pick up in 3-4 working days. Finally after getting the confirmation from paytm I send the item back to supplier by paying courier charges of Rs.400. To test the unit I have paid RS.500 to the authorized Pioneer dealer here.
The courier agent delivered the item on 16.6.2016 but I received a partial refund of Rs.16887 on 23.6.2016. Remaining amount is added to the wallet.
You will get reply for your mail in 2-3 days. some times no reply.
No call back available.
You will not get any support or actions immediately .
very long and lengthy process to get a refund.
Fraud suppliers who wants to make money through online shopping.
No warranty available for any Pioneer products.
*Please Note that the same item is listed in paytm on 20.6.2016 on wards buy the Supplier to cheat another customer, says only 1 available.** link is: https://paytm.com/shop/p/pioneer-avh-x2790bt-lcd-touchscreen-dvd-player-6-2-inch-screen-AUTPIONEER-AVH-AUTO90753B2AFCFF3?src=search-grid&tracker=organic|undefined|pioneer%20car%20dvd|grid|Search|3
They have refunded a total of Rs.19887 includin wallet amount. Balance of Rs.400 of Courier charge+ Installation charge of 500+ their processing charge to transfer the money from wallet to Bank Rs. 125 is gone. So I lost a total of **RS.1025.**in this deal. So Stay away from paytm for online purchases.
You can find lot of promises in their site but you will never get it fulfilled.
SO I REQUEST YOU ALL THAT DO NOT BUY ANYTHING FROM PAYATM. THINK 100 TIMES BEFORE YOU BUY anything FROM PAYTM.