I ordered two shirts each of 1399 and I got 600 paytm cash as a offer. When I returned both my shirts because of product quality,
I was given refund of only 1399 where as paytm cash bonus is not being refunded to my card. Unnecessarily I am paying cash to my card issuer. I have 2144 cash in my wallet and customer service is refusing to transfer my bonus paytm cash into card.
I have been shopping online for almost 6 years now and have never seen this type of crappy customer service! They seriously need training on how to address customer issues. If you drop 5emails surprisingly u will get same response from all the representatives. Sometimes they skip responding to my emails if they don’t like to reply! Never ever buy anything from paytm and suffer because of customer service.
Sudheer
+91-962030xxxx