My cousin referred me paytm one year back, then I started my online shopping there. I purchased the products like jeans pant, kid’s sandals, kid’s undergarments, and hand bags. I got the kids sandals and hand bag correctly what I have ordered, but in case of kids undergarments Instead of 8 pieces I received 6 pieces, that is also in wrong measurement. Then I mailed the customer care, they replied that send the photo of the courier cover, product and other details. I was tired of doing all these procedures but no positive result. It will workout for some products but some time complete waste of money to purchase in Paytm, they never take return so Be careful.