I have faced an issue where I have booked a ticket one month before for diwali vacation, as you all know how bus operators inflate prices during festivals.But, suddenly 2 days before the date of journey the bus service hase cancelled the bus.Then paytm guys didnt give me any update, I have to call them and say that I got a message from the travels saying the service has been canceled.It show thier I dont care about cutomer once the payment is done attitude