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Paytm

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Paytm
Ravi Nandhan@ravinandhan
Aug 06, 2013 10:17 PM, 4178 Views
Airtel DTH Recharge Money Gone...

Please do not use Pay TM at all. I did a recharge for Rs 315/- and did not get the money recharged at all. When I sent an email requesting about the refund, they said they have done the recharge and thus cannot refund,  but I did not get a single paisa on DTH service. The reference number they give is of no use as Airtel confirmed they have not got any recharge request from PayTM.


Warning- their website does not have any contact information and also they do not have a facebook page which shows they are avoiding any such things. There are other better ways to recharge please go ahead with those instead of getting cheated on PayTM.


If you have any doubts please let me know so that I can respond.


Thanks,


Ravi

(1)
Dear Ravi,We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!Please let us know the mobile number and the recharge amount that you had tried on Paytm.com and mail it to care@paytm.com so that we can check the details of your transaction and resolve your query. Should you require any other assistance, please send us a mail at care@paytm.com. Best Regards,Paytm Customer Carecare@paytm.com
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