I returned 3 items but amount did not credited.I asked for the screen shot of bank transaction but did not reply me.called customer care more than 5 times and kept mail.By following E-mail which I wrote to paytm you, ll get an Idea of what they are doing. although I have returned an induction cooker from them earlier but gave them benefit of doubt again and lo. nova launcher and other apps are not working properly. paytm online website, Purchased LeMax from Paytm, defective product delivered, raised replacement request after 10days, Paytm engineer came and verified and given written report for replacement.