I am a PayTM user from almost 6 monts and maintained minuim balance below 1k after demonetisation PayTM was getting accepted so I added almost 6k to PayTM but after few day a made a payment of rs100 to a merchant and after while checked my balance it was showing 0 even the history was empty. And during the same week a made a recharge of rate cutter pack from paytmapp but the same transaction happened thrice, money deducted thrice and recharge happened thrice but received benefit only for 1 recharge. When I contacted on their helpline no there was no customer care but stupid IVR . After such bad experiences I withdrew my money from PayTM and transferred to my account.