When we talk about the online sites than paytm is a very trusted but it’s additional app paytmmall is offerers lot of attractive offers on the front end but when we visit the application than we find that offers are attractive but with certain terms and conditions which are create boundation. The products offers on it all are duplicate they paste a logo of branded products and sell them with the most popular brand name. In this way they can earn a good profit but fails to maximise customers satisfaction.