Well everyone is in competition with others especially in a world of e-commerce
Well speaking from a customer point vof view this is my review on patymall
Product quality: - well paytm has established its goodwill from the paytm recharge app which is a great make in india initiative I have been using it till date when it comes to paytm mall the product quality offered by them is inferior a aways compared to other online giants like amazon and Flipkart
Delivery timelines : - when speaking of the delivery timelines paytm mall does nit meet its on time delivery promises which is the main reason they are lacking behind and on time delivery and proper tracking facility is what people wants
Apps and websites: - well speaking of paytm recharge that app was good than paytm mall
Which does not meet the required expectations especially when we are having a cutthroat competition
The apps and websites are not qualified for consumers betterment
Customer service: - well while speaking of customer service I again paytmmal lacks behind in its customer service cell well they do not have a proper trained staffs because I had a very bad time speaking with one of them
Realibility : - well by reading the above comments it is clear that the realibility of the paytm mall is way less that other e-commerce giants
so this was my review for the app and website
hope you find it helpful
thank you!