I had ordered 4 products from paytm mall yet. First of all GOOD PART which are very very few
Coupon are always available for more cashbacks.
Price are bit cheaper than others
You get cashback on paytm account which is usable almost everywhere in india. You can also tranfer it to bank account not like amazon pay in which you can’t do this.
Refund and replacement also available.
Now the BAD ONES
Less products option available than its rivals.
Always charge shipping fee.
Sellers are also not trust worthy.
In Clothing every product size chart shown is incorrect to the that product. Like if in medium trouser size paytm size chart show waist 30 to 32. When you order and get it. Then you will see that it is 32 to 34 written on product.
Chances of defective product is more.
Delievery time is poor as well.
Fraud seller most of the time so chances of 3rd party product is more than original one.
Not all size are available in most of clothings.
CONCLUSION
If you see heavy discount on any product only then order it from paytm mall.
Otherwise for same money you can get more trust worthy product from amzaon and other webstores.