Today I am gonna tell you why hate this particular e-commerce site "PAYTM MALL" with two incidences of mine
Note:- Paytm mall is linked with Paytm(online money transfer)
1ST INCIDENCE:-
I ordered 2 T-shirts of mine from Paytm mall of color light grey and blue but after the delivery of t-shirts they are not supposed to be in the same color which I ordered, so I complained to paytm mall costumer care service and they promised me that they will change those T-shirts and return asap.
but this is not end of show next time when my t-shirts came they where not in that color which I ordered, and after some month both shirts smelling like hell.
meanwhile patym made mistake same mistake 2 time its a very poor costumer service and a clear sign of irresponsibility.
2ND INCIDENCE:-
I ordered Phillips sports earphone and when the delivered that earphone box is full of dust like someone didnt checked out that box in 1 year and there was a missing earlobe of that earphone model, I complained to them but they didnt responded as well .
users didnt want a huge discount from paytm mall they want some neatness and some responsibility from patym.
Thanks!