I love patym mall website and app both.let me tell you the features.
Nope not at all .Here is how its different from other online commerce sites
PAYTM MALL sells FOOOTPATH MALL . Disgusting shopping experience and customer service.
That’s how they are giving it for low price.
It’s like shopping at SAROJINI NAGAR , CHANDI CHOWK , JAGDEESH MARKET , PALIKA and paying MRP .
Ordered expensive 10k FOSSIL Jr1356 black metalic watch and got faded damaged strap. Probably display piece . Gave return request on the day I received watch . It’s been 9 days and still paytm itself didn’t accept the request.
Coustomer care call will never get connected unless u call at night 1am . They replied to ticket once in a day or two. They’ve been asking for images daily .once image of damaged strap next image of packaging next image with brand visible next image with model number tag visible .Now they are asking for image with serial number visible on what earth will watchs have serial number printed on it! But its is the best